Technical Service Advisory for users of the Nikon F6 film SLR camera:

 

Thank you for choosing Nikon for your photographic needs.

 

While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that some components containing levels of dibutyl phthalate (DBP) that potentially exceed the standard value specified in the European Union regulation, the RoHS Directive,* have been used in some F6 film SLR cameras manufactured and/or sold after July 22, 2019.

 

*The RoHS Directive (2011/65/EU and 2015/863/EU) originated in the European Union to restrict the use of certain hazardous materials found in electrical and electronic products.  Since July 22, 2019, the use of DBP in electrical and electronic products has been restricted and standard values of DBP have applied to these products.

 

For those who have already purchased an affected F6 film SLR camera, and would like to have their camera serviced to correct this issue, Nikon’s service center will service cameras as needed free of charge to the customer, including the cost of shipping affected F6 film SLR cameras to Nikon, as well as their return to customers, even if the warranty has expired.

 

Nikon strives to adhere to the RoHS Directive, and in that regard we rely on our suppliers to provide us with accurate information.  However, in this case, we became aware of this issue during an internal review.

Shipments of the affected product were suspended as soon as we identified this issue. These cameras exhibit no issues or problems in terms of product function or performance.

 

In an effort to prevent future occurrences, relevant employees will receive training on the RoHS Directive.  Further, reasonable efforts will be used to strengthen our inspection process and communicate with our suppliers with regard to the RoHS Directive.

 

This issue affects F6 film SLR cameras with the following 7-digit serial numbers.

0035842, 0035862, 0035867, 0035868, 0035869, 0035870, 0035871, 0035872, 0035873, 0035909, 0035910, 0035911, 0035912, 0035913, 0035914, 0035915, 0035916, 0035917, 0035918, 0035919, 0035920, 0035921, 0035922, 0035923, 0035924, 0035925, 0035926, 0035927, 0035928, 0035929, 0035930, 0035932, 0035934, 0035941, 0035942, 0035943, 0035944, 0035945, 0035946, 0035947, 0035948, 0035949, 0035950, 0035951, 0035952, 0035953, 0035954, 0035955, 0035956, 0035957, 0035958, 0035959, 0035968, 0035969, 0035970, 0035971, 0035972, 0035973, 0035974, 0035975, 0035976, 0035977, 0035978, 0035979, 0035980, 0035981, 0035983, 0035984, 0035985, 0035986, 0035987, 0035989, 0035990, 0035991, 0035992, 0036010, 0036011, 0036012, 0036013, 0036014, 0036015, 0036016, 0036017, 0036018, 0036019, 0036020, 0036021, 0036022, 0036023, 0036024, 0036025, 0036026, 0036027, 0036028, 0036029, 0036030, 0036031, 0036032, 0036033, 0036034, 0036035, 0036036, 0036037, 0036038, 0036039, 0036041, 0036042, 0036043, 0036045, 0036046, 0036047, 0036048, 0036049, 0036050, 0036051, 0036052, 0036053, 0036056, 0036057, 0036058, 0036062, 0036112, 0036114, 0036116, 0036130, 0036133, 0036134, 0036135, 0036136, 0036137, 0036138, 0036139, 0036140, 0036141, 0036142, 0036147, 0036149, 0036153, 0036154, 0036155, 0036156, 0036157, 0036158, 0036159, 0036160, 0036161, 0036162, 0036165, 0036177, 0036188, 0036189, 0036191

 

If your camera is not one of those indicated above, you may continue using your camera without concern for this issue.

To receive a prepaid shipping label to have your affected F6 film SLR camera repaired free of charge, please click on the link below and follow the instructions that are displayed *

 

 

 

 

 

The camera's serial number is the 7-digit number indicated by the red frame in the image above.

 

If your F6 film SLR camera may be affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service for this issue free of charge. Once your F6 film SLR camera is received by Nikon, Nikon will replace the applicable components in your F6 film SLR camera, and your F6 film SLR camera will be returned to you free of charge, even if your F6 film SLR camera warranty has expired.

 

Please understand that Nikon will collect personal information as necessary in order to facilitate the service and shipping of affected cameras.  This information will not be used for any other purposes.

 

We sincerely apologize for any inconvenience this matter may cause you.

 

Please be assured that Nikon is continuously working and taking measures to further improve the quality of its products. Therefore, we hope that you will continue to choose Nikon for your photographic needs.