Updated October 28, 2020
Important Notice Regarding California Service Facility *New Location*
Our first priority remains the safety of our customers and employees.
In compliance with California Government mandates regarding Covid-19, operations are currently suspended at our Los Angeles, CA service facility.
Please note that we have relocated to a new Los Angeles facility, however, this new location is currently closed due to locally mandated Covid-19 restrictions.
Once local Covid-19 related restrictions allow us to re-open, we will resume operations at the new facility location.
Repair services are currently available to all customers at our New York facility, including those mailing-in product, as well as walk-in / counter service.
For walk-in service, please be aware that customers will be required to observe the safety protocols in place at these facilities.
We would like to ask for your patience, as an increase in repair turn-around time is expected due to the increase in transit/delivery time as a result of COVID-19.
Please contact Nikon Customer support at nikonusa.com/support for more information. We apologize for any inconvenience and thank you for your understanding.
Before arriving at our New York facility, you must Schedule Service and print out all of your repair confirmation paperwork. Please also follow any posted instructions regarding the use of masks and social distancing.