service advisory

Technical Service Advisory for users of Nikon Sport & Recreational Optics Products

June 23, 2022

Thank you for choosing Nikon Sport & Recreational Optics.

It has come to our attention that some Nikon Binocular and Fieldscope straps may have exceeded the standard values for polycyclic aromatic hydrocarbons (“PAHs ※1”)  specified in the European Union Registration, Evaluation, and Authorization of Chemicals regulation (“REACH regulation※2”) for selected products.

※1 The strict standard values have been set for the use of PAHs since December 27, 2015. (Annex 17 Entry 50 of REACH Regulation (EC) No1907 / 2006)
※2 The REACH regulation is a legal regulation for chemical substance management in Europe that became effective on June 1, 2007. Generally, under REACH regulations, chemical substances manufactured or imported into the EU in quantities exceeding one metric ton per year are subject to registration, assessment, authorization, and restriction obligations.

Nikon has assessed the situation and can confirm that the potential non-conformity with the REACH regulation would give rise to an extremely small risk to health to users under normal usage.

Nonetheless, as discussed below, Nikon will replace eligible affected straps, as identified in the chart below, free of charge, including shipping, regardless of the warranty period.

We sincerely apologize for any inconvenience this will cause. We will strive to further improve the quality, and we ask for your continued support of our products.

Eligible affected straps and how to receive a replacement
Regardless of the warranty period, we will upon request replace any affected straps that were included with Nikon binocular or fieldscope products purchased on or after December 27, 2015, as shown in the chart below with certain serial numbers, free of charge, including shipping, * 3 with a new replacement strap that is compliant with the REACH Regulation. To determine if your strap is eligible for replacement, please consult the chart below.

Upon discovery of this issue, Nikon has immediately suspended any shipments and sales of all potentially affected straps in distribution channels controlled by Nikon in the US, Mexico, Canada and Latin America.

Requesting a Replacement Strap:

To request a replacement strap, please contact Nikon Support at:
https://www.nikonproductsupport.com/s/contactsupport?language=en_US
Please have your product model, serial number, and strap identification characters   readily available at your visit to our support site. If your strap is among those affected, you will be requested to provide shipping information with regards to receiving a replacement strap. Please note that it will not be necessary to return the affected strap to Nikon to receive a replacement strap.

For anticipated replacement strap shipping start dates, please refer to the chart below.

* 3 Only the strap will be replaced. The main body of your optics product is not affected and therefore not eligible for free of charge replacement.

Eligible Strap identification Characters.
Location of identification Characters (example is MONARCH 5)

Eligible Affected strapReplaced strap

                     

Eligible product and serial No.
Location of serial No. (example is MONARCH 5)

 



Identifying Eligible Affected Straps:

Affected straps eligible for replacement were provided with the eligible products with the serial numbers indicated in the following chart and bear the Affected Strap Identification Characters as also shown in the chart.  If your strap bears the Strap Identification Characters indicated in the Replaced Strap Identification Characters column in the chart below, then it has already been replaced and you need take no action with regards to this TSA.

Eligible Affected Strap identification Characters

Eligible Product name

Eligible Affected Product Serial No.

Replacement Strap Anticipated Shipping Start Date

Replaced Strap Identification Characters

SAY

EDG 7x42 DCF

№000561 and higher

 September 1, 2022

SAY-1

EDG 8x42 DCF

№301175 and higher

EDG 10x42 DCF

№501236 and higher

EDG 8x32 DCF

№700656 and higher

SBY

MONARCH HG 8X30

№2000146 and higher

 August 1, 2022

SBY-1

MONARCH HG 10X30

№3000145 and higher

MONARCH HG 8x42

№000037 and higher

MONARCH HG 10x42

№100037 and higher

MONARCH M7 8x30

№1000181 and higher

MONARCH M7 10x30

№2000431 and higher

MONARCH M7 8x42

№3000921 and higher

MONARCH M7 10x42

№4000861 and higher

MONARCH M5 8x42

№1001041 and higher

MONARCH M5 10x42

№2000991 and higher

MONARCH M5 12x42

№3000461 and higher

SBV

MONARCH HG 10x42

№100037 and higher

 August 1, 2022

SBV-1

MONARCH HG 8x42

№000037 and higher

SBW

MONARCH HG 8X30

№2000146 and higher

 August 1, 2022

SBW-1

MONARCH HG 10X30

№3000145 and higher

SBG

 

 

 August 1, 2022

SBG-1

 

 

MONARCH 7  8x30

№0011603 and higher

MONARCH 7  10x30

№3008293 and higher

MONARCH 5  8X42

№0054011 and higher

MONARCH 5  10X42

№3066804 and higher

MONARCH 5  12X42

№5018326 and higher

MONARCH 5  8X56

№0002193 and higher

MONARCH 5  16X56

№3002682 and higher

MONARCH 5  20X56

№5002766 and higher

SBP

FIELDSCOPE MONARCH 82ED-S

№210069 and higher

 September 1, 2022

SBQ-1

FIELDSCOPE MONARCH 82ED-A

№220066 and higher

FIELDSCOPE MONARCH 60ED-S

№230067 and higher

FIELDSCOPE MONARCH 60ED-A

№240066 and higher

SBQ

FIELDSCOPE MONARCH 82ED-S

№210069 and higher

 September 1, 2022

SBQ-1

FIELDSCOPE MONARCH 82ED-A

№220066 and higher

FIELDSCOPE MONARCH 60ED-S

№230067 and higher

FIELDSCOPE MONARCH 60ED-A

№240066 and higher

SBV

RANGEFINDER BINOCULARS
Laser Force 10x42

№0003010 and higher

 August 1, 2022

SBV-1