Recall

EN-EL3 Battery Recall

Updated
Original Date:

Notice to users of the EN-EL3 Rechargeable Li-ion Battery for Nikon digital SLR cameras.

Thank you for choosing Nikon for your photographic needs.

*Updated Notice January 19, 2022*

In November, 2005, Nikon initiated a voluntary recall and replacement program for applicable EN-EL3 rechargeable Li-ion batteries. Under the program Nikon originally offered to replace returned batteries with EN-EL3e batteries. Nikon will continue to accept the return of applicable EN-EL3 batteries, however when our stock of EN-EL3e batteries is fully depleted, Nikon will provide a refund of the original retail value of the returned applicable battery (when sold separately) instead of a replacement battery. Note: The refund amount for a returned applicable battery that had been purchased together with a camera or other product will be the original retail value as if the battery had been purchased as a separate product.

*June 3, 2014 addition*
As announced on December 6, 2005, we implemented a voluntary recall and replacement program for applicable EN-EL3 rechargeable batteries. However, we have not yet collected all of the applicable batteries.

Therefore, we ask that you read the following announcement, and check your EN-EL3 to see if it is one of those affected by the issue indicated. If it is, please use the online EN-EL3 Replacement Request or call the dedicated support line to request a replacement battery.

*Revision 12/6/05*
On November 8, 2005, Nikon Inc. announced a voluntary recall and replacement program for certain Rechargeable Li-ion Batteries EN-EL3. (For complete information see updated notice below) However, it has become clear that some applicable lot numbers that were not distributed in the U.S. market were omitted from that announcement. We take this opportunity to add omitted lot numbers to the list of recalled EN-EL3 batteries. The lot numbers added at this time apply only to EN-EL3 batteries supplied with purchase of the Nikon D50 digital-SLR camera and distributed in Europe, Africa, Asia, Australia, New Zealand, Canada, and Argentina. If you are in possession of one of these batteries now listed in the Recall Lot Number Chart below and you are in the United States please follow the return and replacement instruction posted on this web site. Please accept our apologies for this omission.

*Updated Notice 12/6/05*
Nikon Inc. is asking your cooperation in connection with a voluntary recall of certain lot numbers of its Nikon Model EN-EL3 rechargeable lithium ion battery packs. The battery pack can experience a short circuit causing it to overheat and possibly melt, posing a potential hazard to consumers. There have only been four confirmed reports of incidents of the problem worldwide, and while no injuries have taken place, Nikon Inc. has initiated this recall of the affected lot numbers as a reflection of its commitment to safety and product quality. We are asking that owners of the affected battery packs return them to Nikon Inc. for a free replacement.

The Nikon EN-EL3 battery pack is provided as a supplied accessory with the purchase of Nikon's digital SLR D100, D70, and D50 cameras. It is also sold separately at retail under Nikon's model number 26265. The EN-EL3 battery pack involved in this recall was first distributed by Nikon in May 2004 and is still being sold at retail. EN-EL3 battery packs marked "made in Japan" are not affected by this recall. If your EN-EL3 battery pack does not have a lot number as indicated, please note this is not a genuine Nikon product and should not be used.

This voluntary recall is limited only to those units of the Model EN-EL3 bearing the following lot numbers:

First 3 digitsRecall Lot Numbers
44A-44AC
46A-46AC, 46AD, 46AE, 46AF, 46AG, 46AH, 46AI, 46AJ, 46AK, 46AL, 46AM, 46AN, 46AO, 46AP, 46AQ, 46AT, 46AU, 46AV, 46AW, 46AX, 46AY
47A-47AA, 47AB, 47AC, 47AD, 47AE, 47AF, 47AG, 47AH, 47AI, 47AJ, 47AK, 47AL, 47AM, 47AN, 47AO, 47AP, 47AQ, 47AR, 47AS, 47AU, 47AV, 47AW, 47AX, 47AY
48A-48AA, 48AB, 48AC, 48AD, 48AE, 48AF, 48AG, 48AH, 48AI, 48AJ, 48AK, 48AL
49A-49AA, 49AB, 49AC, 49AD, 49AE, 49AF, 49AG, 49AH, 49AI, 49AJ, 49AK, 49AL, 49AM, 49AN, 49AP, 49AQ, 49AR, 49AS, 49AT, 49AU
4AA-4AAA, 4AAB, 4AAC, 4AAD, 4AAE, 4AAF, 4AAG, 4AAH, 4AAI, 4AAJ, 4AAK, 4AAL, 4AAM
4BA-4BAA, 4BAB, 4BAC, 4BAD, 4BAE, 4BAF, 4BAG, 4BAH, 4BAI, 4BAJ, 4BAK, 4BAL, 4BAN
4CA-4CAA, 4CAB, 4CAC, 4CAD, 4CAE, 4CAF, 4CAH, 4CAI, 4CAJ
First 3 digitsAdditional recall lot numbers (omitted with previous announcement)
51A-51AA, 51AB, 51AC, 51AD, 51AE, 51AF, 51AG, 51AH
53A-53AA, 53AB
54A-54AE, 54AF, 54AH

What you should do:

First confirm that "EN-EL3" is written on the side of the battery, as shown on the following photo. Then compare the lot number that appears printed in black ink in the recessed area on the side of the battery pack, as shown below, with the list of recalled lot numbers printed above (tilt the battery pack so that light shines directly on the recessed area to see the lot number). If you have an EN-EL3 battery pack with one of the lot numbers listed above, you should immediately stop using it and remove the battery pack from the battery compartment.

To receive instructions and materials for the return of your EN-EL3 battery pack, postage prepaid, and your free replacement or refund of the original retail value (when sold separately) of the returned applicable battery, click here or call toll free 1-800-Nikon US (1-800-645-6687). In both cases, we will send you a prepaid shipping label, packing materials and instructions to safely return your affected EN-EL3 battery pack. Your EN-EL3 battery pack will be replaced free of charge with a new EN-EL3a or EN-EL3e battery pack or the original retail value (when sold separately) of the returned applicable battery will be refunded, within approximately 7-10 days of our receipt. The EN-EL3a and the EN-EL3e may be freely substituted for the EN-EL3 in all cases. Note: The refund value for a returned applicable battery that had been purchased together with a camera or other product will be the original retail value as if the battery had been purchased as a separate product.

If the lot number of your EN-EL3 battery pack is not listed above, or if your battery pack is an EN-EL3a or an EN-EL3e, your battery pack is not subject to this recall. No other Models of Nikon battery packs are involved in the recall. Nikon's digital SLR D100, D70 and D50 cameras are also not subject to the recall.

Nikon is committed to safety and to providing to its customers only the highest quality products. We regret any inconvenience this matter may cause you and appreciate your continued support of Nikon.