How it works:
Get a Quote
Tell us about your trade-in. Well give you a quote.
Buy an eligible Z series camera or lens from Nikonusa.com.
Send us your trade-in. Well cover ground shipping.
Get a Refund
Well issue a refund equal to your trade-in value (plus any bonus if applicable).
We will accept any camera or interchangeable camera lens in working condition—mirrorless, DSLR, SLR, point and shoot, action, film or other. It just has to be working.
You may trade-in one (1) working camera or lens for each eligible Z series product purchased. Multiple trade-ins cannot be applied to a single Z series product purchase.
No. Only eligible Z series cameras and lenses are included in these programs.
There is no blue book for used cameras or lenses. However, we endeavor to determine fair trade-in values based on the used camera and lens market.
We will endeavor to send you a quote within 1-2 business days after you submit your information for a quote.
If after inspection Nikon sends you a revised quote with a trade-in value that is less than the amount shown on your original quote, you may within 2 business days after receiving the revised quote return your new Z series product for a full refund. After we receive your return, we will return your trade-in to you.
After we receive and inspect your trade-in, we will issue a refund to the payment method you used to purchase your new Z series product (plus bonus, if applicable). If your trade-in is not in the condition you listed, we will send a revised quote. If your trade-in is not working, it will not be eligible for any trade-in value, and we will send you a revised quote saying there is no trade-in value. You may then return your Z series product within 2 business days to receive a refund, and we will return your trade-in to you.
We estimate that refunds should be issued within 5 business days. Please allow 1-2 billing cycles for the refund to appear on your statement.
Yes, Nikon has teamed up with Bread Financial to offer easy and affordable financing on select Nikon products, so you can pay for your purchase over time. Learn more about financing with Bread Financial
Your purchase of an eligible Z series product must be shipped to a valid US address. We cannot accept APO/FPO or PO Boxes for a shipping address.
Unless Nikon reduces the value of your trade-in amount after inspection, we will not be able to return your trade-in camera to you, even if you return your new Z series camera. By shipping the trade-in camera to Nikon, you are accepting the terms and conditions of this program.
Yes. Your product must have shipped to Nikon within 2 weeks of purchase of your new Z product in order to maintain the originally quoted trade-in value.
Please check your spam/junk email folder. If you have more than one email address please make sure you check emails for the address that you submitted in the form. If you are still unable to find your code please contact our customer service department. They are available Monday-Friday 9AM-8PM EST.
On your order confirmation email, Nikon sent you information on how to create a label. Please click on the link within your order confirmation email to create your free ground shipping label. If you did not receive your order confirmation please check your spam/junk email folder. If you have more than one email address please make sure you check emails for the address that you submitted in the form. If you are still unable to find your code please contact our customer service department. They are available Monday–Friday 9AM-8PM EST.
You would have received an email from UPS that includes a link to the shipping label you created. If you did not receive an email from UPS please check your spam/junk email folder. If you have more than one email address please make sure you check emails for the address that you submitted in the form. If you are still unable to find your shipping label please contact our customer service department. They are available Monday–Friday 9AM-8PM EST.
No, in order to protect your shipment Nikon requires you to sign for your package at delivery.
*Nikon Store determines its trade-in amount in its sole discretion and Nikon Stores trade-in amount may vary according to the condition and age of the trade-in. To be eligible for a trade-in amount, the consumer purchaser must trade in one operating camera or lens to the Nikon Store for each new Nikon Z series Camera or Nikkor Z series Lens purchased. Trade-in amounts are not cash equivalents, may not be redeemed for cash, and are available only for the purchase of a new Nikon Z series Camera or Nikkor Z series Lens. Trade-in amounts are cancelled and forfeited if the Nikon Z series Camera or Nikkor Z series Lens is returned for any reason or cause whatsoever. Trade-in camera or lens must be surrendered at the time of trade-in (physical receipt by the Nikon Store or written or electronic notification from the carrier is considered an act of surrender). Estimated trade-in amounts are available by visiting nikonusa.com. Actual trade-in amount will be determined and communicated to the consumer purchaser by email after their purchase of the Nikon Z series Camera or Nikkor Z series Lens. If the actual trade-in amount is below the estimated trade-in amount, the Nikon Z series Camera or Nikkor Z series Lens may be returned for a full refund provided the Nikon Z series Camera or Nikkor Z series Lens is shipped to Nikon within two business days after the consumer purchasers receipt of the email containing the actual trade-in amount. After such two-business day period, the actual trade-in amount is deemed final and binding. Multiple trade-in amounts cannot be applied towards the purchase of the same Nikon Z series Camera or Nikkor Z series Lens. There is no responsibility whatsoever on the part of Nikon for any images stored in a traded-in camera memory or memory card left in a traded-in camera.
All Nikon products include Nikon Inc. limited warranty. Images are for illustrative purposes only. All Nikon trademarks are trademarks of Nikon Corporation. Nikon Authorized Dealers set their own selling prices, which may vary. Nikon is not responsible for typographical errors.